Your rights under the EU General Data Protection Regulation, and how to exercise them.
Designed & hosted in Europe — your data stays under EU jurisdiction.Request a copy of all personal data we hold about you.
Correct inaccurate or incomplete data — directly editable in your account.
Request that we delete your personal data ('right to be forgotten').
Limit how we use your data while a query is being resolved.
Download your data in a structured, machine-readable format (JSON).
Object to processing based on legitimate interests, including marketing.
| Data category | Retention period |
|---|---|
| Account profile | Until account deletion + 30 days backup |
| Contact exchanges | Until you delete the contact |
| Analytics events | 14 months, then aggregated |
| Newsletter subscribers | Until unsubscribe + 30 days |
| Order & invoice data | 10 years (legal/tax requirement) |
| Support tickets | 3 years after closure |
| Consent log | 5 years (proof of consent) |
For any GDPR-related question, request, or complaint:
Email: privacy@peersup.com
Response time: within 30 days (GDPR Art. 12(3))
You also have the right to lodge a complaint with your local supervisory authority. In Germany, this is the Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI). A list of all EU authorities is available at edpb.europa.eu.